Customer Service Associate
We're consultancy with a focused team and a straightforward way of working. We're looking for someone to be the first point of contact for our clients — handling enquiries, keeping communication on track, and supporting the day-to-day coordination that keeps things running smoothly. If you're organised, professional, and good with people, this role will suit you.
Role Description
You'll be the person clients hear from first. That means clear communication, prompt responses, and making sure every interaction reflects the standard we hold ourselves to.
Day to day, you'll handle inbound client enquiries, coordinate internally, and make sure nothing gets missed. The work is straightforward but requires someone who pays attention, communicates clearly, and takes ownership of their responsibilities.
We offer structured onboarding, clear processes, and a stable working environment. This is a role with room to grow — we're a small team, which means your contribution is visible and your development is taken seriously.
Proper Tools from Day One
You'll work with organised systems and clear workflows — not a mess of spreadsheets and ad hoc processes. We've built the infrastructure; you just need to use it well.
Structured Onboarding & Development
We don't throw people in at the deep end. You'll get a proper introduction to how we work, ongoing guidance, and real opportunity to develop your skills over time.
A Stable Role Worth Staying In
Clear responsibilities, consistent work, and a team that functions like one. We're building something long-term and we hire people who want to be part of that.
Position Overview
Contract Type: One-year contract, renewable
Work Hours: Full-time, 9:00–17:00 (your local time)
Work Arrangement: Office-based/Remote
What We Offer
Competitive Salary. Fixed base pay with performance reviews tied to the quality of your work — straightforward and transparent.
Clear Working Environment. Defined processes, consistent workflows, and the tools you need to do your job without unnecessary friction.
Professional Development. Structured onboarding, role-specific training, and ongoing support to help you build skills that travel with you.
Additional Benefits: Paid annual leave, Personal days, Performance recognition
Payment Method
Salary is paid monthly via direct deposit or international bank transfer, in line with standard employment practices and applicable tax regulations.
We offer a fixed base salary of $7,000 per month, plus a 5% commission on successfully closed deals. Compensation is paid monthly via direct deposit or international bank transfer.
Apply now to take the next step in your professional journey with Asset Accounting.